Terms & conditions

Welcome to Hans & René. By accessing or using our website or services, you agree to comply with and be bound by the following terms and conditions (“Terms”). Please read them carefully before proceeding.

1. About us

Hans & René is a confectionery business based in Nigeria, offering premium gelato, cakes, loaves, pastries, treats, and custom-made delights. We provide services via our website, including online ordering, delivery, and store pickup within Lagos and Abuja.

2. Eligibility

You must be at least 18 years old to place orders or use our services. By using our website, you confirm that you meet this requirement. Users under the age of 18 (“Minors”) are permitted to access and use this website solely under the supervision and guidance of a parent or legal guardian.

3. Orders & payments

• Order process:
  Orders can be made online or by phone. Please ensure that all information provided is accurate and complete.

• Payments:
  We accept online payments and cash on delivery for eligible locations.

• Delivery & pickup:
  We currently deliver within Lagos and Abuja only. Store pickup is also available.

4. Custom orders

We offer custom-designed products. Custom orders must be placed with sufficient lead time and may incur additional charges based on the complexity of the design.

5. Pricing & availability

All prices are listed in Naira and are subject to change without notice. We strive to ensure product availability, but we reserve the right to limit quantities or refuse orders for any reason.

6. Bulk & corporate orders

Hans & René welcomes bulk and corporate orders, as well as event catering requests. Please contact us directly to discuss your specific requirements and to arrange custom pricing.

7. Seasonal promotions

We may offer seasonal promotions or discounts at our discretion. These will be communicated via our website and other official channels. Promotions are subject to specific terms and conditions and may change without prior notice.

8. Intellectual property

All content on this website, including images, text, logos, and trademarks, is the property of Hans & René or its licensors. You may not copy, modify, reproduce, or distribute any part of our website without our prior written consent.

9. Health & ingredients

We use high-quality, healthy, and locally sourced ingredients. If you have dietary concerns or allergies, please inform us before placing your order.

10. Limitation of liability

Hans & René shall not be liable for any direct, indirect, incidental, or consequential damages arising from the use of our website or services, including but not limited to lost profits or data.

11. User conduct

You agree not to:

• Use our website for any unlawful purpose.

• Violate any applicable local, national, or international law.

• Transmit any harmful or malicious content.

12. Changes to terms

We may update these Terms at any time by posting the revised version on our website. Your continued use of our website after any updates constitutes acceptance of the revised Terms.

13. Governing law

These Terms shall be governed by and construed in accordance with the laws of the Federal Republic of Nigeria, without regard to conflict of law principles.

14. Contact us

If you have questions about these Terms or your interactions with us, please contact us:

• Email: info@hansandrene.com

• Phone:

By using our website, you acknowledge that you have read, understood, and agreed to these Terms & Conditions.